1. Is your online order form secure?
Yes, it is 100% secure.
2. What's the difference between the registered and demo version?
The Demo Version will writes the watermark on the output Frames.
3. How much will I pay for the upgrades and tech support ? Is it free?
Yes, it's completely free for all. The upgrade is free for registered user forever.
4. Failed convert my real video file(.rm, .rmvb), why?
be sure you have installed real player v10.5 or later from http://www.real.com.
be sure your rm/rmvb file can be played by your real player.
5. Why after converted my avi file, the output file is no video(audio)?
First be sure your avi file can be played by your windows media player, if can be played, our software can convert your video file, or please download and install codec from http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm